Returns & Exchanges

We want you to love your Subtl Beauty routine, which is why we offer a 30-day window for returns and exchanges if your products aren't the perfect fit. Whether it's a shade match issue or a change of heart, our goal is to ensure your makeup bag brings you nothing but joy.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.

• 2.
  Print Your Label

  Once your request is approved, we will email you a prepaid shipping label to print and attach to your return package.

• 3.
  Pack and Ship

  Place the items in their original packaging or a secure mailer and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  After our team inspects the returned items, we will process your refund to your original payment method or ship out your new exchange within 5-7 business days.